Please Understand:

Reddy Parts is an internet  sales business. Most of our orders arrive by internet orders.

Reddy Parts is not the manufacturer. The manufacturer of Reddy Heaters is no longer in business.

Our staff wants to help. If you are experiencing heater problems, let us know.

But,

You must know the correct Model of your heater because technology varies between models. Without the correct model, we cannot help.

Do your homework before contacting us.

Please....Fully describe the problem. We can't help if you say:

 " I plug it in and nothing happens and I don't know the model of my heater, but it is white with a black tank. Can you help?"

 You must troubleshoot it- we only help.

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I had a man tell me "I wired a 220 plug on my heater war (wire) so that it would run on 110. My wife came into the garage and plugged it into a 220 outlet. It smoked and now it won't run. What did it burn up?"

I should not have made my next statement...but I had to, "I'll bet you blamed your wife".

"You shoulda been a comedian,"  he quickly replied.

My reply, "You shoulda been an electrician".

This is a true story. I couldn't make this up!

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If you are one of these folks, at least troubleshoot the individual components before emailing. If you can't figure out the troubleshooting take the heater to a repair shop.

If you have already purchased parts and you are still having questions then give us a call during normal business hours. The phone number is listed on the bottom left of your invoice. Your call will be top-priority, just have your model number when calling.

Use this email  link.